Resolve a Reward Dispute

Last updated: March 3, 2026

1. Navigate to the Payments tab in the user app⁠⁠ -

https://member.goboon.co/payments/records

2. In the Payments Section

⁠⁠⁠Select which reward you'd like to close the dispute and click on the 'Close dispute' button. The option to dispute should appear.

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⁠⁠⁠3. Click on the 'Submit' Button

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  1. View the updated status

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Challenges in resolving disputes?

Please get in touch with support by selecting it from the drop-down menu to create a ticket

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