Why don't I see my referral in my dashboard?

Last updated: July 24, 2026

You submitted a referral but it is not appearing on your dashboard, even though it may be visible on the referred candidate's end. This article explains where to find your referral and what to do if it still isn't showing up.

Answer

Referrals do not appear on your main Dashboard — they are tracked in a separate section called the Tracker. To find your referral:

  1. Visit your Tracker by navigating to https://member.goboon.co/tracker/my-jobs.

  2. Under the Tracker, look for the Received Referrals section.

  3. Your referral should appear there. Click on it to view details or take action.

Note: If your referral appears to have expired in the tracker view, this does not mean it is gone. Referrals may expire from the tracker display to keep it clear of idle entries. You can still act on the referral by using the link sent to you via email from customerservice@goboon.co. Click the apply link in that email and it will populate correctly in the applied column.

If your referral was submitted before your organization launched on Boon, it may not yet be visible in the system. The Boon team works directly with your referral admin to upload historical referrals for accurate tracking. In this case, your referral admin or the Boon support team will follow up with you once the referral has been loaded into the system.

If you have checked the Tracker and still cannot locate your referral, please contact Boon Support with the following details so the team can investigate:

  • Your name and email address

  • The name and email of the person you referred

  • The date the referral was submitted

  • The job opening the candidate was referred to